Your security clearance comes with important responsibilities. Staying on top of them protects you, your clearance, and Defence. Below are the key areas every clearance holder must keep in mind.

Report Security
Incidents Within 24 Hours

If something goes wrong, don’t sit on it — report it within 24 hours.

This includes:

• Lost or stolen passes, laptops, or phones
• Emails or documents sent to the wrong person
• Suspicious approaches (in person, online, or over the phone)
• Delays in returning Defence assets (e.g. access cards, tokens, laptops)

Report incidents to your project Security Officer and ServeGate Security Officer. We’ll log it and notify Defence if required. Quick reporting keeps you safe and shows you take your responsibilities seriously.

Keep AGSVA Updated
with Changes to your Circumstances

Your clearance isn’t a “set and forget”. You must update AGSVA immediately if your personal situation changes.

Examples include:

• Marriage, divorce, or starting a new relationship.
• Moving house or changing who you live with.
• New or dual citizenship, or passport changes.
• Financial difficulties such as bankruptcy or significant debt.
• Long overseas trips or extended stays abroad.

Log into the AGSVA myClearance portal to record the change. If you can’t access the portal, complete the Change of Circumstances (SVA003) form instead.

Not reporting a CIC can lead to your clearance being suspended or cancelled. Reporting on time protects you, your clearance, and Defence.

Complete Annual
Security Awareness Training

If Every clearance holder must complete Annual Security Awareness training.

• Training is accessed through Defence platforms such as ADELE or Campus (ask your SO if you’re unsure which applies).
• Once you’ve completed it, email a copy of your completion certificate to ServeGate Security so we can update our records.

Skipping training puts your clearance at risk. Treat it like renewing your driver’s licence — routine, but essential.

Notify Before
Overseas Travel

If you’re heading overseas — whether for work or a holiday — you must complete an AB644 travel form before you go.

• Pre-travel briefing: Required before departure to prepare you for risks.
• Post-travel debrief: Must be done within 30 days of returning.

Your SO can provide the AB644 form and arrange briefings. You also need to notify the ServeGate Security Officer so your travel is recorded.

Why? Because Defence needs visibility of where clearance holders are and any foreign contact risks.

Remember Your
Ongoing Obligations

 Your clearance doesn’t switch off when you leave the office. It comes with ongoing obligations, including:

• Following the need-to-know principle — only access information if you need it for your role.
• Protecting Defence information at all times (no casual conversations, no shortcuts).
• Returning Defence assets immediately when you finish on a project.
• Maintaining confidentiality even after you leave a role or project.

Remember: your clearance is a privilege. Keeping it means staying sharp on these obligations every day.